Welcome to Capture My Calls
These Terms & Conditions apply to all users of our website and services. By accessing or using our platform, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please do not use our services.
1. About Us
Capture My Calls is a UK-based service provided by [Insert Company Name if registered], supporting tradespeople and local businesses by capturing missed calls and instantly following up via SMS to help convert leads into paying customers.
Website: https://missed-call-text-back.co.uk
Contact: 07456 382525
Email: [email protected]
2. Our Service
We provide:
Missed Call Text-Back Automation
AI Call Screening & Call Handling (where applicable)
Lead Conversion Tools
Customisable Follow-up Messaging
We strive to ensure these services are delivered reliably and professionally, but we do not guarantee that every call will be recovered or converted into a customer.
3. Use of Our Services
By using Capture My Calls, you agree to:
Provide accurate and complete information
Use the service only for lawful purposes
Not attempt to disrupt or harm the system, software, or servers
Allow us to contact you about service-related matters
We reserve the right to suspend or terminate services if we believe they’re being misused.
4. Payments & Subscriptions
Capture My Calls operates on a monthly subscription model (or other agreed billing terms). By signing up:
You agree to pay the agreed subscription fee on time
Your plan will auto-renew unless cancelled in advance
We reserve the right to adjust pricing with reasonable notice
Non-payment may result in service suspension or cancellation.
5. Cancellation Policy
You may cancel your subscription at any time. To avoid being billed for the next cycle, cancellation must be completed at least 48 hours before your renewal date.
Refunds are not issued for partial months or unused time.
6. Data & Privacy
All data collected is handled according to our Privacy Policy and UK GDPR standards. We take data security seriously and only collect and store what's necessary to deliver and improve our services.
We do not sell or share your information with third-party advertisers.
7. Service Limitations
While we strive to deliver our service with minimal interruptions, Capture My Calls is not liable for:
Missed leads due to incorrect user setup
Delays caused by third-party platforms or telecom providers
Temporary downtime due to maintenance or technical issues
Client-side failures such as phones not being forwarded correctly
We’ll always aim to resolve any issues quickly and professionally.
8. Intellectual Property
All content, branding, code, and materials provided through Capture My Calls are the intellectual property of the company and must not be copied, resold, or distributed without permission.
9. Limitation of Liability
To the extent permitted by law, Capture My Calls shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Your sole remedy for dissatisfaction is to stop using the service.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Where changes are significant, we will notify you via email or through your account dashboard.
11. Governing Law
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the UK courts.
12. Contact Us
For any questions about these terms or your use of our service, please contact us:
📞 07456 382525
📧 [email protected]
🌐 www.missed-call-text-back.co.uk